The Gold Standard in Durban & Johannesburg Co-Hosting
FixRest is not just an Airbnb management app; we are a dedicated logistics agency serving the discerning property owner. Since 2024, we have redefined the short-term rental market by prioritizing the one thing other agencies overlook: The Technical Health of Your Asset.
From the coastal luxury of Umhlanga to the corporate skyline of Sandton, we transform residential homes into high-performing, passive income engines.
Living Spaces
Luxury Coastal Interiors
Modern design meets comfort for high-end guests.
Kitchens
Fully Stocked & Chef-Ready
Everything a guest needs for a long-term stay.
Bedrooms
Hotel-Grade Linen Standards
Pristine, ironed linens for a 5-star sleep experience.
Bathrooms
Premium Amenities & Hygiene
Hospital-grade sanitation protocols by Ngaoyi Cleaning.
30-50%
Higher Returns vs Long-term Lease
24/7
Priority Maintenance Response
45-Point
Hospitality Cleaning Protocol
100%
Transparent Reporting
Why "App-Only" Management Isn't Enough
Most Airbnb managers are simply marketing assistants—they upload photos and answer messages, but they disappear when a pipe bursts or a guest leaves a mess. FixRest is different. We are built on a foundation of operational rigor.
We understand that a short-term rental is a high-traffic commercial asset. It requires more than just a friendly smile; it requires a supply chain. FixRest provides a vertically integrated solution that combines algorithmic pricing strategies with boots-on-the-ground technical support.
Our Promise
We don't just aim for bookings; we aim for 5-Star Asset Preservation. Our goal is to ensure that your property is in better condition a year from now than it is today.
Our Operational Pillars
The three foundations that set FixRest apart from conventional property management
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The Vetted Maintenance Network
Technical failures are the primary cause of negative reviews and owner stress. FixRest eliminates this risk.
We do not rely on Google searches to find help in an emergency. We maintain a private, internal database of vetted plumbers, electricians, handymen, and appliance specialists across Durban and Johannesburg.
Speed: Priority response times for FixRest properties, 24/7
Trust: All contractors pre-screened for quality
Value: Pre-negotiated fair rates
✨
Exclusive Partnership: Ngaoyi Cleaning Solutions
In the world of Airbnb, cleanliness is currency. A single stray hair can cost you a Superhost badge.
FixRest has secured an exclusive operational partnership with Ngaoyi Cleaning Solutions to ensure hospitality-grade perfection.
Consistency: Dedicated, trained team with specific protocols
Accountability: Photographic reports after every clean
📈
Dynamic Revenue Management
Setting a "flat rate" for your property leaves money on the table. FixRest treats your property like a mini-hotel.
We utilize advanced dynamic pricing software that analyzes local market supply and demand in real-time.
Strategic Pricing: Adjust rates daily based on demand
Peak Season Capture: Maximize Durban July & conference rates
Occupancy Optimization: Smart pricing for slow periods
Dual-City Expertise
Deep local knowledge of Durban's coastal markets and Johannesburg's corporate landscape
The Durban & North Coast Market
Capitalizing on high-season holiday traffic and year-round "bleisure" (business + leisure) travelers.
Umhlanga RocksDurban NorthBallitoMorningside
Our Coastal Edge
We understand coastal property care, proactively managing humidity, salt air wear-and-tear, and seasonal surges to protect your investment.
The Johannesburg & Sandton Market
Targeting the high-net-worth corporate sector, long-stay executives, and medical tourism.
Sandton CBDRosebankMelrose ArchBryanston
Our Business Standard
We cater to corporate needs, ensuring high-speed fiber uptime, workspace ergonomics, and seamless 24/7 self-check-in for international arrivals.
Total Visibility. Zero Hidden Costs.
You should never have to guess how your investment is performing. FixRest provides every owner with a dedicated Owner Portal for complete transparency.
Real-Time Data
View your calendar, upcoming bookings, and current revenue at a glance with our intuitive dashboard.
Financial Clarity
Monthly statements detailing gross income, cleaning fees, and maintenance costs down to the cent.
Legal & Guest Vetting
We handle strict guest screening and enforce "No Party" policies with deposit protection.
Maintenance Logs
Complete history of all maintenance, repairs, and upgrades with before/after documentation.
Modern Solutions for Modern Hosts
Being established in 2024 means FixRest was born in the era of modern travel. We aren't bogged down by outdated real estate practices.
🏠
Smart Home Tech
Integration with smart locks, noise monitoring, and environmental sensors for complete property oversight.
🔄
Multi-Platform Syncing
Your property listed simultaneously on Airbnb, Booking.com, and VRBO with centralized calendar management.
🤖
AI-Assisted Communication
24/7 instant guest response system that maintains 100% response rates for superior search ranking.
Your Property Has the Potential to Earn More
Let FixRest unlock its full revenue potential with our data-driven approach to premium property management.
No obligation. Just data-driven projections based on your property's unique potential.
Our Foundation
A Legacy of Reliability
Established in 2024 to solve operational inconsistency in the South African short-term rental market
The Core Story
FixRest was founded in 2024 to solve the single biggest problem in the South African Airbnb market: Operational Inconsistency.
The founders of FixRest transitioned from the property maintenance sector into full-scale co-hosting because they saw beautiful homes being neglected by "app-only" managers who focused solely on booking calendars while ignoring the physical asset itself.
We recognized that true property stewardship requires both hospitality expertise and technical property knowledge—a combination rarely found in the traditional property management space.
Our Mission
To provide property owners with 100% passive income through comprehensive asset stewardship.
We believe that to be a great host, you must first be a great caretaker. We don't just manage listings; we manage homes. By the time a guest steps through the door, our team has already performed a technical audit of the space to ensure perfection.
We treat your property as if it were our own investment.
01
Established Foundation
Since 2024, we have built a reputation for transparency. Owners have 24/7 access to their listing data and maintenance logs through our proprietary dashboard.
No hidden fees, no unexpected charges.
02
Local Expertise
We are on the ground in KZN and Gauteng. We know the suburbs, the security requirements, and the guest expectations unique to each city's market dynamics.
Durban & Johannesburg market specialists.
03
The Launch Protocol
We don't just "list" a property. We follow a strict onboarding journey that includes professional staging, high-end photography, and technical optimization.
Turnkey property activation.
The FixRest Onboarding Journey
Our systematic approach to transforming your property into a high-performing asset
1
Technical Audit
Comprehensive property assessment to identify maintenance needs and optimization opportunities.
2
Professional Staging
High-end photography and virtual staging to maximize booking appeal and perceived value.
3
Market Positioning
Strategic pricing and listing optimization across multiple platforms for maximum exposure.
4
Operational Setup
Implementation of smart home technology, cleaning protocols, and maintenance networks.
Built on Technical Integrity
Join property owners who trust FixRest to protect their investment while maximizing returns.
Operational Excellence
The Logistics of Excellence
How we secure your 5-star reviews through systematic precision and professional partnerships
The Exclusive Partnership: Ngaoyi Cleaning Solutions
Cleanliness is the #1 factor in Airbnb search rankings. To ensure a "hospital-grade" standard, FixRest utilizes Ngaoyi Cleaning as our exclusive turnover partner.
Every turnover follows a 45-point hospitality checklist designed by hospitality experts to guarantee guest satisfaction and protect your property's reputation.
Sanitation Protocol
Professional deep cleaning of all high-touch surfaces with medical-grade products and UV-C sterilization where applicable.
Hotel Staging
Five-star linen and towel presentation meeting international hotel standards, with ironed bed linens and precise pillow placement.
Quality Control
Photographic evidence of every clean is uploaded to our management portal before the next guest arrives, ensuring accountability.
Inventory Management
Real-time tracking of consumables, linens, and amenities to prevent shortages and maintain consistent quality.
Timeline Adherence
Guaranteed turnover completion within 4-hour windows, even for back-to-back bookings and same-day check-ins.
Specialized Cleaning
Tailored approaches for different surfaces—marble, hardwood, carpets—using appropriate professional-grade equipment.
The Maintenance Edge: Our Vetted Contractor Database
FixRest solves technical issues before they become bad reviews. We maintain a private, internal database of vetted local professionals.
Priority Response
Because we are a volume partner, our contractors provide 24/7 priority response for FixRest properties. Average emergency response time: under 2 hours.
✓24/7 Emergency Line: Dedicated hotline for urgent issues
✓Verified Technicians: All contractors licensed and insured
Cost Control
We use pre-negotiated rates to ensure owners get the best value on necessary repairs. No markups, just transparent pricing.
✓Trade Pricing: Access to wholesale rates on parts and labor
✓Approval Process: All quotes approved by owners before work begins
Preventative Care: Monthly "Healthy Home" Audits
We perform monthly property audits to catch minor leaks, electrical wear, or structural issues before they turn into expensive emergencies. Our audit checklist includes:
Plumbing Systems
Check for leaks, water pressure, and drainage issues
Electrical Safety
Inspect wiring, outlets, and circuit breakers
HVAC Systems
Maintain air conditioning and heating efficiency
Structural Integrity
Monitor for cracks, damp, and pest issues
The Technology Stack
Proprietary systems that maximize your revenue while minimizing your involvement
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Dynamic Pricing
Our software adjusts your nightly rates hourly based on local demand in Durban and Johannesburg, capturing maximum revenue during peak periods.
Factors monitored: Local events, weather, competitor occupancy, seasonality
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Guest Vetting
Advanced screening protocols using AI-powered background checks to ensure only respectful, high-quality guests enter your space.
Screening criteria: Verified IDs, previous reviews, social media validation
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Smart Access
Keyless, encrypted entry systems with unique codes per guest. No lost keys, no unauthorized access, and remote access control.
Features include: Time-limited codes, entry logs, emergency override
Ready for Operational Excellence?
Experience the FixRest difference—where every detail is managed with precision and professionalism.
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Get in Touch
Whether you have a quick question or are ready to list your property, our team is here to help.
Contact Information
Our support team is available Monday to Friday, 8am - 5pm. Emergency support for guests is available 24/7.